Who can sign up for FIBER Fam?
- Anyone may join our FIBER Fam! Additional perks for interior designers and architects.
How much is the FIBER Fam membership fee?
- It’s FREE!
Who do I contact with any questions about my FIBER Fam membership?
- You may contact our customer care at +639175808558.
Early Access to Clearance Sale Events
- FIBER Fam members will receive 7-day advance notice of all clearance sale events.
Is there a discount on sale items as well?
- This depends on the kind of sale and only FIBER Fam members would be eligible.
Can I be a member if I live abroad?
- Yes, our international customers can join FIBER Fam.
What are the Store Visit, Pickup and Delivery New Normal guidelines?
- Please visit Store Visits, Pickups & Deliveries for more info.
What services do you offer?
- We offer INTERIOR DESIGN and custom order furniture services.
How do I use my Gift Certificate?
- Gift Certificates may be redeemed in our branch at CW Home Depot or online. Please contact our customer care at +639175808558 for more info.
- You may contact our customer care at +639175808558 via Viber, Whatsapp, text or call. Email us at : email@example.com.
How should I handle return or exchange items?
- Please see our Returns and Exchanges
How do I order offline?
- To place an order offline, you may contact our customer care at +639175808558 via Viber, WhatsApp, text, or call.
How long until I receive my order?
- Our custom order furniture lead time is approx 45-60 business days. In-stock items will be scheduled for delivery asap.
What are the available payment options?
- Please see our Payment Options
Any other questions we haven't answered?
- For questions we haven't answered, or information we haven't provided, please contact us here.